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Understand What Drives Patient Growth.

Then build the systems to attract, convert, and retain patients.

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20

+ Years in Healthcare%

254

Healthcare organizations served

Hospitals, clinics and practices that trust PatientX to help them grow.

We Start Where Most Marketing Doesn't: With Your Patients.

AI can write a blog post or draft an ad in minutes, which makes marketing tactics cheap and hard to tell apart. What sets a healthcare organization apart is knowing what patients want, how they search for care, and why they choose one provider over another. That is where we begin. From there, we build a growth system around what you are trying to accomplish.

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Healthcare Growth Intelligence

We combine patient intelligence, healthcare expertise, technology and executive accountability to help you understand what drives growth and build measurable systems to attract, convert, and retain patients.

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Patient Growth

Reach and convert the patients you are best positioned to serve, with strategy, patient acquisition, and follow-up built to turn more inquiries into appointments.

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Patient Experience

Every touchpoint shapes whether patients trust you, return, and refer others. We use patient feedback, brand and reputation insights to show what to improve first.

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Referral Networks

The best referrals are built, not hoped for. We help you strengthen the physician relationships and community connections that send patients your way.

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81%

of patients check your reviews, even after a referral. Patients do their homework. So do we.

Patient Intelligence, Gathered Firsthand

PatientX is a healthcare growth agency that uses patient intelligence to help healthcare organizations grow and improve the patient experience. We collect that intelligence ourselves:

  • Patient surveys and interviews that show what patients want, expect, and struggle with
  • Provider interviews that bridge the gap between your healthcare professionals and the patients they serve
  • Patient search and AI research that shows how patients look for care today

Every conversation adds to what we know. AI helps us put it to work faster, and our team brings the human touch and healthcare judgment that turns insight into growth.

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PatientX Hub Logo

PatientX Hub: Your Patient Growth Infrastructure in One Place

PatientX Hub is our healthcare CRM and marketing automation platform, with HIPAA-compliant options for healthcare facilities. Manage patient follow-up, email and SMS, review requests, social media, scheduling and ROI reporting in one place, so fewer inquiries slip through and you can see what’s working.

Now on Amazon: CONNECT: The Patient's Voice by Michael Winkleman

An Amazon Best Seller in Hospital Administration & Care.

Built from 118 patient and family voices, CONNECT reflects the patient listening behind everything we do. Real stories and practical lessons for providers, healthcare teams and leaders committed to better care experiences.

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Not Sure Where Your Practice Stands? Start With Your Free PatientX Score.

The PatientX Score shows where your practice is strong, what is holding back growth, and what to focus on first, across brand, patient experience, referral network, website, search and AI visibility, and online reputation. Your free results arrive in minutes. Want to go deeper? Our in-depth assessment turns findings into a focused growth roadmap: what we see, what matters next, and who will act.

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The PatientX Pulse

Patient Insights for Healthcare Leaders

The PatientX Pulse is our newsletter and insights hub for healthcare leaders. Each issue shares what we are learning from patients and providers, what is changing in how patients find care, and practical ideas to help your organization grow.

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What Our Partners Say

Jennifer Gustafson, Lakes Regional Healthcare

Jennifer Gustafson, Lakes Regional Healthcare

PatientX’s expertise has been invaluable to our hospital, providing insightful guidance as we navigate our marketing goals. They meticulously review data to ensure our objectives are measurable, creating tailored strategies and initiatives to achieve them effectively. Their proactive approach includes continuous monitoring of our website performance and offering actionable advice for improvement. Moreover, their responsive and friendly team simplifies complex technical concepts, empowering us to make informed decisions. Their specialization in healthcare marketing ensures they stay abreast of industry regulations, enabling us to adapt quickly. PatientX has significantly contributed to our organizational success, and we highly recommend their services.    
Jennifer Gustafson, Vice President of Marketing & Retail Services
Amanda Saeger, Dakota Vascular

Amanda Saeger, Dakota Vascular

In 2022, we knew that Dakota Vascular was ready for growth. We turned to PatientX to handle our marketing needs, including developing and growing our brand identity. They really listened to our goals, our stakeholders, and our patients. PatientX helped us develop our brand, our logo, our brand collateral and they made sure everything was HIPAA compliant along the way. They’ve really been the perfect partner to help Dakota Vascular grow and to help us reach patients.
Amanda Saeger, Chief Financial Officer
Mati Felderman, Huron Regional Medical Center

Mati Felderman, Huron Regional Medical Center

We chose PatientX because of their knowledge and understanding of health care paired with their time-tested marketing strategy. We found out that they’re SO much more than we expected as our partner for digital strategy and a full new website design and build as they have a true desire to know and listen to their clients. They’ve walked us through exercises which actually enabled us to better understand our own brand and have provided valued guidance, experience and creativity while staying true to our vision. Thank you, PatientX, for becoming a partner in our brand and digital strategy.
Mati Felderman, Director of Marketing & Communications
Dr. Mark E. Bubak, Dakota Allergy & Asthma

Dr. Mark E. Bubak, Dakota Allergy & Asthma

It has been great partnering with PatientX Agency over the last two decades! We’ve grown from starting a one Allergist clinic to four providers, covering the full range of allergy evaluations and treatments. THANKS!!!
Dr. Mark E. Bubak, Board Certified

2026 Aster Award Winner: Recognized for Creativity with Purpose.

Created to bring light and joy to children in hospitals, Commander Cosmo and the Mission to Save the Moon turned our creativity into comfort and earned Aster recognition.

Learn About the Award-Winning Initiative