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Consumer Assessment of Healthcare Providers and Systems (CAHPS) surveys are an effective tool to measure and address patient satisfaction. Even though they offer healthcare providers with insight into what they’re doing well and what needs improvement, ...

In part 4 of our 5-part series where we explore what influences and drives up healthcare costs, we’ll dive into the pharmaceutical industry. If you haven’t yet, take a look at the previous two posts in ...

Studies have shown that up to 92% of physicians will sometimes use a treatment strategy called “defensive medicine.” The idea is that, in order to protect themselves from a possible malpractice lawsuit, a physician will order ...

This is the second post in our 5-part series in which we attempt to shed a little light on what drives the costs of healthcare. In our first post, “Why Is Healthcare So Expensive?“, we identified 4 ...

We have all heard the phrase “Content is King”. If you are creating valuable, original content, stop reading right now and give yourself a high-five. Go ahead. I’ll wait. Now, what are you doing with this ...

When compared to other developed countries, the United States spends more money on healthcare and has a lower quality of health outcomes. Also, medical care prices increased 4% in 2016 and have been outpacing the general ...

Designing your medical website is about much more than design, or in simple terms, how pleasing your site is to look at.  Sure, you might be “redesigning” your site, but web design is a broad term that ...

Improving patient satisfaction scores, such as CAHPS, is key for driving reimbursements and practice reputation. Doctors’ offices, hospitals, and other healthcare facilities with high patient satisfaction see a correlation with high CAHPS scores and redeem many benefits ...