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Category: Patient Experience

How to Improve the Digital Patient Experience

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The Value of Personas

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The Dangers of Marketing in Silos

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How Can Social Media Make Patients Happier?

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A Beginner’s Guide to Improving Patient Experience

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What Patients expect on your Medical Website

What Your Patients Want to See on Your Medical Website

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The Importance of Patient Experience

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Where CAHPS Surveys Fall Short

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How the 3rd-Party Payer System Increases the Cost of Healthcare

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Pharmaceutical Companies and the Cost of Healthcare

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How Defensive Medicine Increases the Cost of Healthcare

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Patient Experience vs Patient Satisfaction. What’s the Difference?

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Go beyond patient satisfaction scores. Click for a healthcare marketing audit.

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Are social media reviews important in healthcare? Almost 70% of patients say social reviews are "Moderately Important" to "Absolutely Essential".

On average, patients are willing to wait a little over 13 minutes in a healthcare facility's waiting room. Patients are only willing to wait 10 minutes in an exam room, however.

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The PatientX Movement connects, educates, & inspires patients & healthcare professionals through data & purpose driven research. Learn how you can help improve your patient experience.

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